Complaints

Last week I purchased two R3,50 data bundles for the 100 shakes all of a sudden R43 airtime gone I called in and was told I would get refunded on the 9th called now nd theyrefusing to refund my airtime and support ladies are so rude while I'm explaining to her wat was happening she started talking to another lady I had to tell her how rude she was eventually sheput me thru to 3 other people getting nowhere the final lady put the phone down in my ear they wont let me take to a manager I want my airtime back that was taken for things I did not purchase I'll keep calling until I get it back nd the fact that I must now work thru Tobi is ridiculous cause they dont call back