zM
ziyaad M

1 reviews | Active since Jun 2015

04 Jun 2015, 14:00

complaints against vodacom

There's a few complaints: <br> 1. Being bared from calling customer care line 114.<br> 2. Being charged for data (mb) whilst I do have blackberry internet service(bis).<br> 3. Bought bis which states is valid for 30days and then recieves a sms saying its only valid for 28 days.<br> 4. After paying R59 for bis I also receive mesages saying Dear Customer, your Once-off R19.00 Blackberry Bundle will expire on 2015-05-29.<br> 5. Also receive mesages saying You have been paying R2 per 1MB since 7am. Buy a daily or 30 day bundle from as little as 43c per MB. To buy dial *111*1002#.

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2015, 15:29
Official
Hello skwaraz,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team