PF
Peziwe F

1 reviews | Active since Apr 2025

25 Apr 2025, 11:54

complaints

Hello

I had the worst experience with Vodacom they blocked my number on February 2025 because of the arrears for a contract for data which I as not even aware of it I paid my arrears on the 15 April hoping that they will unlock my number...….till today my cell phone is not working I'm disappointed i need urgent help in this matter

0
Replies (3)
Vodacom
Vodacom's reply25 Apr 2025, 11:59
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 
 
PF
Peziwe F's update25 Apr 2025, 13:23
Reviewer Update
Noted thanks

*** here's my number
Vodacom
Vodacom's reply25 Apr 2025, 14:11
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team