KM
Khonzeka M
1 reviews | Active since Sept 2018
04 Dec 2021, 21:04
Complaints
Good evening I am very disappointed in Vodacom I have been paying my contract so well for 2 year with no problem,recently they just decided to add an insurance on my account without communicating with me , and I went to Vodacom mall of to South to enquire and the lady gave me a number to call on my own which I was happy about and I have been calling since Tuesday with no luck on getting hold them I want them to cancel that insurance and refund my.money
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Vodacom's replyOfficial
05 Dec 2021, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2021, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team