ZC
Zama C

1 reviews | Active since Dec 2016

07 Dec 2016, 16:22

Complaint- Worst service provider

<p>I received a call from a consultant from Vodacom regarding my initial complaint this morning, they promised to escalate the issue and reassured me that they will phone me at 1pm. It is now after 4pm and I still haven't heard back from her. </p> <p>Surely invoicing shouldn't be that difficult Vodacom????????</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 06:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team