1 reviews | Active since Oct 2016

05 Feb 2024, 09:13

Complaint was attended to "Thanks!"

After logging my complaint on Hello Peter i was contacted by vodacom and advised that they will remove my details from the database and will not be harassed anymore by upgrade calls for a person whom i am not.

Thank you Vodacom I appreciate the assistance. Its just very interesting that one needs to log a hello Peter call to get proper assistance from someone that knows what is going on.

0
Replies (2)
Vodacom
Vodacom's reply05 Feb 2024, 10:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
's update05 Feb 2024, 10:26
Reviewer Update
Fyi, i was contacted this morning for another upgrade for sonica... Please can this be attended