Complaint was attended to "Thanks!"
After logging my complaint on Hello Peter i was contacted by vodacom and advised that they will remove my details from the database and will not be harassed anymore by upgrade calls for a person whom i am not.
Thank you Vodacom I appreciate the assistance. Its just very interesting that one needs to log a hello Peter call to get proper assistance from someone that knows what is going on.
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Replies (2)Vodacom's replyOfficial
05 Feb 2024, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2024, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
's updateReviewer Update
05 Feb 2024, 10:26Fyi, i was contacted this morning for another upgrade for sonica... Please can this be attended
's update05 Feb 2024, 10:26
Reviewer Update
Fyi, i was contacted this morning for another upgrade for sonica... Please can this be attended
