NB
Nabeela B

1 reviews | Active since Jan 2020

03 Jan 2020, 13:04

Complaint vodacom

Bad service from vodacom porting department, processes do not help the customer sort their things out after I've been waiting so long. There is no first call resolution, I always need to call back buy airtime out of my own pocket. Totally not fair!

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2020, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team