1 reviews | Active since Oct 2016

14 Oct 2020, 11:33

Complaint - Vodacom

I went to Vodashop to wait for the technician. I was quite relieved to see that for a change they weren't so busy. Three ladies were helping one customer, and I was told to take a seat and wait. I just waited for a minute or two and then decided to leave. How can they let a customer wait while three ladies were attending to one customer? There is only the one Vodashop at the mall and is normally quite busy. That is why I was so relieved to see it was not so busy. I am not happy with the setup there and think I will definitely change my supplier when this contract expire! Ann van Eeden ***

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2020, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team