NK
Natasha K
1 reviews | Active since Apr 2018
29 Nov 2021, 15:01
Complaint : very unhappy client
Misleading information given by Vodacom Fibre door to door sales agent Marissa. Agent was dishonest to get a sale. Broken promises made and incorrect information purposely provided to get a sale. Vodacom Customer Care was made aware and to date no feedback, or acknowledgement received. Poor service.
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Vodacom's replyOfficial
29 Nov 2021, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2021, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team