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maryna L
1 reviews | Active since Apr 2021
07 Apr 2021, 21:14
Complaint to Vodacom
I recently lodged a complaint, because even after I cancelled my contract with Vodacom in December, they did not stop debiting my account each month. Martin from Vodacom contacted me the same day and took trouble to resolve the matter,hopefully successfully. Thank you for the promp reaction from Vodacom.
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Vodacom's replyOfficial
08 Apr 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team