COMPLAINT THAT IS BEING IGNORED BY VODACOM

This is the 2nd review i have written over the same issue and I am still waiting for a call from Vodacom. I have since been sent from pillar to post and yet my complaint has not been resolved. I am currently paying vodacom R720 Every month for a device that is not working and today i was told there is nothing that they can do but i will have to continue making those payment for the next 2 years. How is that fair? I have sent the device for repairs under the warranty clause and i have been told by 2 technicians that they dont see nothing wrong with the device and yet i am un able to use the laptop as it keeps switching on and off.