Complaint service

<p>I had the worst experience from Vodacom. Last month I did a upgrade. The package was not sent and they didn't give me a tracking number. I have 4 vodacom contracts and this is the service they give me. The address was wrong and they got the number incorrect. Called the call center and they said they will send it again and the consultant said he will call me. Till today I haven't got any calls. I called back and the device was on Re order. Again got the incorrect address which I had to track it with my own time and initiatives. Finally got thru to ram Couriers and they are good. Then I was promised for 10 gig data which was clearly stated on the upgrade on vodacom website. Then the call was logged and no feedback till now. I called back and got thru a consultant where I have to explain 3 times for the exact issue. </p> <p>I mean this isn't vodacom that I know been a customer for them 17 years.</p>