SB
Stephan B
1 reviews | Active since Dec 2015
10 Dec 2015, 16:18
Complaint Resolution
With reference to my internal complaint of excessive out of bundle billing.<br> <br> Original reference: S3-9O727-75F0S<br> <br> I want to thank Safiek and the Data Portal team for their professional manner in which my complaint were resolved, even while my temper was flaring. I am glad that my issue could have been addressed internally within excellent response time and that I can use Hello Peter to post a compliment. <br> <br> Thank you for treating me like a loyal customer.<br> <br> Regards <br> Stephan
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Vodacom's replyOfficial
10 Dec 2015, 20:03Hello Stefborr,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,
Vodacom's reply10 Dec 2015, 20:03
Official
Hello Stefborr,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,