aE
alex E
1 reviews | Active since Jan 2021
09 Jan 2021, 14:28
Complaint regarding vodacom accounts
I keep on getting sms that my account is in arrears for December 2020. My accounts were paid via eft and i Have proof of payment. My info is:-Herby Evans-ID no-***-Tel no-***. This sucks as the Vodacom Accounts system seems broken. This a micky mouse company.
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Vodacom's replyOfficial
11 Jan 2021, 08:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team