Complaint – Ongoing ***** and Unauthorized Debit Orders

Ongoing ***** and Unauthorized Debit Orders

I am writing to formally lodge a complaint regarding ongoing *****ulent debit orders being processed in my mother’s name from Vodacom

For some time now, unauthorized debit orders have been activated under her name, resulting in money being deducted from her bank account without her consent. We previously reported this matter and were under the impression that it had been resolved.

However, we have now discovered that a new debit order has again been activated, and further deductions have taken place. This indicates that the issue has not been properly addressed and that her personal details may still be compromised within your system.

This situation is causing financial strain and emotional distress.

This is pathetic