COMPLAINT ON UPGRADE

<p>I UPGRADED MY CELLPHONE CONTRACT ON MONDAY AND I WAS TOLD THAT I WILL GET DELIVERY OF MY NEW DEVICE TODAY! HOWEVER, VODACOM HAS NOT EVEN DISPATCHED IT TO RAM COURIERS AS YET! I TRIED TO CALL THE UPGRADES LINE, NO ONE EVER ANSWERS, I TRIED TO PHONE CUSTOMER SERVICE AND I WAS PUT THROUGH TO RETENTIONS, HOWEVER, THE LINE WAS CUT OFF! I WANT FEEDBACK BY CLOSE OF BUSINESS TODAY, OR I WILL BE TAKING THIS UP FURTHER! </p>