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LM
Letlhogonolo M

1 reviews | Active since Apr 2019

03 May 2022, 13:35

Complaint on signal and bandwidth connection at Zone 1 Garankuwa

Hi Vodacom

I stay in Garankuwa Zone one at the following coordinates: -25.606954,27.986223.

The signal and internet connection faced here are very weak, and the internet is very crucial to me as it's for work purposes as well.

Please send someone to the site to assess this

I live in a residential rental area where most people are also complaining.

My cell is ***

0
Replies (4)
Vodacom
Vodacom's reply03 May 2022, 14:03
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
LM
Letlhogonolo M's update03 May 2022, 14:06
Reviewer Update
Thank you
LM
Letlhogonolo M's update05 May 2022, 19:18
Reviewer Update
Hi Vodacom

Is the matter being looked at? No feedback thus far.

This bad connection is frustrating
LM
Letlhogonolo M's update10 May 2022, 19:15
Reviewer Update
I have to say for a big provide like you, this is very terrible 😡 no feedback or whatsoever but yet we continue to support your services