LM
Letlhogonolo M

1 reviews | Active since Apr 2019

24 Jun 2019, 20:15

Complaint on service

I'm frustrated I have 2 gig of Whatsapp ticket data but I can't use it its blocked or something I'm soo frustrated with this service, I'm soo unhappy about this

0
Replies (3)
Vodacom
Vodacom's reply25 Jun 2019, 07:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LM
Letlhogonolo M's update25 Jun 2019, 07:47
Reviewer Update
Vodacom can contact me on this number *** because it is the one I am experiencing issues on
Vodacom
Vodacom's reply26 Jun 2019, 12:28
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
RegardsVodacom Consumer Website Team