SC
ShazCindi C
1 reviews | Active since Jul 2016
14 Jan 2022, 17:37
COMPLAINT ON NO RESPONSE FROM VODACOM
I Have been incorrectly flagged by Vodacom for a debt I do not owe and billed for a service I did not receive . I have been trying to get assistance but all the available channels do not get back to me. Please note I have in contact with the billing and collections department with no luck on the mater being resolved. The first communication is with collections the last with billing. Ref(SR***) & (002AYaGV4HWCFFD6).
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Jan 2022, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team