VJ
Varsha J
1 reviews | Active since Jul 2016
01 Aug 2016, 09:16
Complaint on Hellopeter IGNORED
<p>So I wrote a review about Vodacom on 29 July. I received a quick response to say a consultant would contact me. The entire day went by and I did not hear back from them so I rep****. It is now almost lunch and still no response. Vodacom, you process an unauthorised transaction and then don't have the decency to respond. Is this the best you are capable of?</p>
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Vodacom's replyOfficial
01 Aug 2016, 10:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Aug 2016, 10:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,