1 reviews | Active since Aug 2016

19 Aug 2016, 10:19

Complaint on harrasment

<p>After 9years Vodacom contacted us regarding an outstanding acc. Before that we heard nothing from them. My father was medically boarded, has cancer and no income. After repeatedly requesting paper work which we have not received yet. They still phone almost 6 times a day and are rude to my father. Pls can management contact me regarding this rediculous matter on ********** 486. </p>

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Replies (1)
Vodacom
Vodacom's reply19 Aug 2016, 10:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team