COMPLAINT LODGED AND NO SERVICE RECEIVED
Request *** Linda Mkhiza just always let me hang on the line and said it is another department that messed up. As per Vodacom's promise to fix my contract before the end of July, and promised to confirm the rectified amount on the 1st, IT DID NOT HAPPEN ? TOBEGO PROMISED TO CONFIRM THE CORRECTION STATUS ON THE 1ST OF AUGUST.
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Vodacom's replyOfficial
02 Aug 2021, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team