1 reviews | Active since Sept 2018
Complaint - Laptop/ Windows 10
I was contacted by Vodacom's rewards company recently to offer me a laptop including Windows10 on my router contract. When I received the laptop , I only received a trial for Windows 10. I have raised this with the Red Crew team on numerous occassions as well as the rewards company to no avail. They have not been able to resolve my query for over a week now. I am dissapointed in Vodacom and will certainly not recommend them to family or friends.
This is not how you handle a loyal consumer.
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
