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Ntombi N
1 reviews | Active since Sept 2020
11 Sept 2020, 20:09
Complaint
I have been trying to get Vodacom to shange my account status to settled as they told me I need to do that because when I cancelled my contract with then it was cancelles but the status was not settled. I have been asking then to do for more than two weeks now and they are just sending me from pillar to post.
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Vodacom's replyOfficial
12 Sept 2020, 09:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team