Complaint: Disgusted by Service

Good Day Shameel<br> <br> I believe you are the CEO of vodacom, if so then this email is sent with huge diappointment in your staff member Godfrey who is situated at your Head Office in JHB. At exactly 13:47 today i called the vodacom after sales department on *** to speak to a consultant that can assist me with a query on my data that went missing off my phone and WI-FI. On the 14/08 one of your consultants called me to offer me a MYGIG3 data bundle with a free Vodafone mobile Wi-fi and 3 gigs of data for the price of about R149.00 a month. I believe in your product and service so i accepted the offer, they delivered the package to me a few days later and deducted R98.47 off my account as pro rata. Today i decided to activate the account and sim card to which i followed the instructions on the welcome pack. I was connected to WI-FI and i updated 6 APP'S on my IPHONE. When this was finished, i switched the Wi-fi off and went back onto my cellphone data which i had a total of 250MG's. When i checked my balance it showed me that i had ZERO data LEFTOVER!!! Which was completely impossible!!! I called the vodacom after sales number and spoke to a Godfrey who advised me that my WI-FI bun