COMPLAINT - DISGUST AND GOING AGAINTS THE POPPIA ACT OR FALSE RECORDINGS

I HAVE NOW BEN CALLING VODACOM SINCE 1ST AUGUST , THE RESPONSE IS SO PATHETIC , TO CALL TODAY AND GET PUT FROM ONE PEROSN TO ANOTHER NOBODY KNOWS WHAT THEY SAYING EACH GIVING DIFFERENT ADVICE , ALL CALLS ARE RECOREDED I ASKE THEM TO LISTEN TO MY CALL YESTERDAY TO CONFIRM INCORRECT INFORMATION WAS GIVEN NOTHNG WAS DONE NOT EVEN BY MANAGEMENT, DISPITE THE POPPIA ACT THEY DO NOT COMPLAY WITH ALL CLALS ARE RECORDED AND IM GOING TO LAY A FORMAL COMPLAINT AND CHARGE AS THEY HAVE MOVED MY ACCOUNT TO EXTRA HAKF A YEAR WITHOUT NOTIFICATION AND THAT IS *****.