1 reviews | Active since Jul 2013
Complaint - Deceptive Sales
I have a contract with Vodacom since May 2023. I was contacted on the 14th August by their Sales team who advised that my Vodacom number was an open line and don't I want to change this due to the fact that it could be expensive and they offered to restrict the line with airtime only. Because my son uses this line i was happy to do this and agreed. HOWEVER what the Sales person FAILED to say is that the contract would be further extended till year 2026!!!!!! How can I pay for a phone for 4 YEARS?? This doesn't make sense! I am very disappointed at how deceptive this call was. The only other mention was that I would be paying a R20 or R30 extra on my subscription. NOTHING MENTIONED about contract extention dates!!! Please reverse this back to the initial contract as I did not agree to this It's just over a month and I thank the Consultant I spoke to today who made me aware of this. Thank you Amanda.
