1 reviews | Active since Aug 2017
COMPLAINT!!! BE WARNED when SETTLING YOUR ACCOUNT PREMATURELY
COMPLAINT!!! Requested premature cancellation quotations for both my lines on 21 April as I switched to Cell C; paid the correct settlement amount on 21 April; received a "cancellation successfully loaded" confirmation email from Vodacom on 24 April and then months later ...... on 25 August I receive a message from Hammond Pole Attorneys that Vodacom has handed me over for collections due to an apparent arrears amount. TO VODACOM: Correct your incompetence and my perfect credit score of 20 years which you've now damaged.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Christo
As discussed, feedback has been provided.
Regards,
RJ
Hi Christo
As discussed, feedback has been provided.
Regards,
RJ