Complaint bad service

I am totally frustrated with my fibre at home. I keep losing signal, then wr have no internet. I have called the call centre so many times and all they do is log a ticket and then they close it by themselves without fixing the problem. On Sunday i called and a ticket was logged. Then yesterday Vuyo called to tell me it was my octotel box and a technician would come and sort it out I am still waiting. The consultant on Sunday was ***********. Took up all my talk time and could not even resolve the issue. On going problem since June. Vodacom sucks. I am now looking for another service provider.