Complaint

Yesturday my cellphone number was blocked by Vodacom. However. The Vodacom shop says my number is up to date. Kim Moodley super lady upgraded my line says my line is up to date, yet my number remains blocked. Vodacom refuses to unblock it. I can’t conduct business in this manner. Further more between my three contracts, my two daughters phones and my husbands two contracts we spend between 8k-10k a month. Oh and I myself have been a client of Vodacom’s for over 20yrs, and this is how they treat clients. Loyalty clearly does not count. They have made just off one contract of mine R360 000 over the 20yr and this accounts for nothing. My advice is don’t pay late even if the law says that you can pay by the 7th of the month Vodacom will still block your phone. I still can’t make a call even to give notice on the other line.