Complaint

Good day, I have a big problem with vodacom company, I took a cellphone contract last year and I have decided to settle it, and I did that successfully online I have proof and everything and my account was changed to prepaid same week in September, but when I am checking my credit score vodacom appears with outstanding installment for what good reseons, I have been doing follow up for them to change my status from current to settled hell I am not winning, what must I do, I am telling you I am getting my lawyers involved and I am getting EFF involved, I have enough of vodacom. Until when people must complain about you, no this needs to be stopped, you are ******, I need my itc record updated and you gonna do it.