JM
Johanna M
1 reviews | Active since Oct 2015
10 May 2023, 07:28
Complaint!
Complaint! I have been charged and upgraded but till date have nit received my upgrade! Been given the run around for months now but all info I get is please be patient!!!! Really
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Vodacom's replyOfficial
10 May 2023, 08:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2023, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team