RH
RinaldiHerbst H
1 reviews | Active since Oct 2016
11 Mar 2021, 15:04
Complaint against Vodacom - They didn't cancel my contracts
Since November 2020 I have called in so that the cancellation department can cancel 2 contracts *** and ***). Since then my account went UP and NOBODY cancelled my contracts. I want this case to be investigated and I want my money back for the 2 contracts that I wanted to cancel.
Their is recorded calls on your systems to proof that my contracts needed to be cancelled. I feel Vodacom steel my money.
Regards Rinaldi Herbst ***
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Vodacom's replyOfficial
11 Mar 2021, 20:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2021, 20:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team