Complaint against Vodacom Fibre worst service ever

We have been struggling to get our Fibre installed from the 21/3. Everyday you phone about 5 to 6 times and all they can tell you ticket has been logged wait 48 hours. If they have to add up all the 48 hours from the 21/3 that we have been waiting for, really. We have spoken to managers but nothing. Everyday is a different story. I don't see how it can take up to 40 days to get your Fibre installed. I so disgusted with Vodacom, and the best of all they still take of the debit order but no Fibre. Their call centres are useless!!!!!!!!!!!!!!!!!!!!! I'm going to cancel and find someone that wants to help us really!!!!!!!!!!!