COMPLAINT AGAINST VODACOM FAILING TO ALLOCATE MY VODABUCKS AND THREATENING ME

I purchased vodacom airtime and was supposed to be allocated vodabucks as per their normal practice. Two days later i called vodacom as my vodabucks were not allocated and spoke to Busisiwe who committed that she will have dame sorted out.

Two days later it is not sorted. I called vodacom again and spoke to another agent at their rewards department and he claimed that he does not know any Busisiwe which i couldnt understand why should that be my problem. I explained my situation and demanded that my vodabucks be awarded within an hour which i figured its reasonable since i waited for more than 5 days. He did not agree and i told him that i will call after an hour if they are not allocated.

The bully threatened and i mean literally threatened to block my number if i call again. So thats it! Vodacom are just bullies and ******* of our vodabucks. I am just wondering how many customers have been ****** of their vodabucks unaware because we no longer recently receive the prompt message of the award of vodabucks to bank them.