MK
Melanie K

1 reviews | Active since Nov 2018

16 Nov 2018, 10:18

COMPLAINT AGAINST VODACOM

I took out a telephonic contract with Vodacom. The handset was delivered. I was unhappy. Before the number could be activated I cancelled. They acknowledged this and collected the handset and even confirmed that another subscriber has been assigned that number. They have now handed me over to attorneys for cancellation, interest and legal fees and have also blacklisted me on ITC and now I can't get credit. What is my recourse?

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2018, 11:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team