COMPLAINT ABOUT VODACOM UPGRADE BILLING

Please help me with my Vodacom Contracts. I have two contracts with Vodacom , one for a OneTouch Tablet, ending in October 2016(24mnths) another one for a Samsung S4, ending in December/January 2017(24mnths). My account number is I***-8. I think both these contracts have been consolidated into one account, since I was paying one amount.<br> <br> In January 2015, my bank account was debited with R2814.33 for my Samsung <br> account. I called Vodacom trying to understand why, <br> I was told that its because it was an open line, <br> of which no advice was given what so ever. <br> I then asked them to limit it, <br> and then we came to an agreement of a payment of something like R600. <br> To my surprise, in February I was debited R1940.80, <br> of which I asked my bank to reverse. My lines were then cut off. <br> Between the 13th & the 14th of January 2016 I received a call, <br> I think it was Vodacom's collections, <br> I was told that the account for my tablet was handed over <br> for a breach of contract(a contract which ends in October 2016). <br> To my surprise, I am not given the arrears on both accounts, <br> instead I was told of an outstanding amount of +-R8000.00. <br> I have been paying between R500-R1000.00, yet