COMPLAINT ABOUT VODACOM SERVICE

Good day. Last year I sent ypu an email complaining about vodacom who disconnected my phone ***) according to them due to *****. A year on I have the exact same problem and I did not complain to vodacom about any problems with said phone. I contacted vodacom and the only answers I get is that it is with their ***** division. As per last year no answer from the ***** division. I would like them to have my phone connected today because they cannot disconnect my phone without a verbal or written complaint from me personally. Will you please, please help me. Thank you very much. Susan vsn Heerden I can be contacted on ***