PN
Portia N
1 reviews | Active since Sept 2016
10 May 2018, 16:33
Complaint about Vodacom
Vodacom has done it again. I load data with my data off the next thing I know data is finished. For God's sake am buying voucher while at work using free wifi.
Am sure if i could check my airtime by now could be finished.
Thought i would never complaint for Vodacom again, please return my data and airtime. This has bern happening for long in this week and i rather decide to stay without airtime
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 May 2018, 17:13Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 May 2018, 17:13
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 May 2018, 13:01Hi Portia
As discussed, feedback has been provided to you and this matter is now resolved.
May you have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply11 May 2018, 13:01
Official
Hi Portia
As discussed, feedback has been provided to you and this matter is now resolved.
May you have a pleasant day further!
Regards,
RJ
Best regards,