1 reviews | Active since Sept 2016
Complaint about Vodacom
What is happening to my airtime?
Vodacom is rather ripping me off mow. I did airtime advance last night slept with my data off just after 10pm and now am writing this exactly at 4:06am having R1.50.
I owed R44 on advance loaded last night for R29 and the next thing I know on my credit balance of advance I only have R10? Really?
This does not start here it has been happening while monitoring. Please investigate and send me statements indicating where is my airtime going.
I am extremly ****ed with this nerwork, and i want my airtime back otherwise am taking the matter. You probably don't care because so many people have been complaining and changing to other networks. Even with the fun &rewards you get a free 10mg you open your data and the next min its finished without even having so many applications on.
I have just got 5mg, without even having data on already i have less than 5mg, why?
Please fix this issue otherwise this is not going to end here. I cant work for vodacom i have family to work for watch and everytime i go to sleep I must be worried. No this is just not on
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
