CR
Craig R
1 reviews | Active since Oct 2009
04 Apr 2016, 13:43
Complaint about the Complaints Department
I logged a ticket with your complaints department on march 30th where your representative kept on ignoring and not answering my requests. I was then passed on to a \Senior Consultant\" who simply sent me my last three months invoices. This was not my complaint. I have now requested three times that a manager phone me with zero response. I am very disappointed with Vodacom as I have been a client for almost 20 years. This shows that every one of your clients are simply numbers to you.<br> <br> Ironic that I have to come and complain here about the Vodacom's complaint department..."
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Replies (1)Vodacom's replyOfficial
04 Apr 2016, 13:46Hello CraigRe,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply04 Apr 2016, 13:46
Official
Hello CraigRe,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
