Complaint about poor customer service Vodacom Canalwalk

Bad service, resulting in ongoing problems regarding service done instore. Contractual dispute having to pay for a cell phone which does not sync to Google, yet still paying for it( after returning the phone back to stores seven days after purchase) and still not having a phone but having to pay for the contract. Its been more than a month sitting without a phone, ongoing phone from myself to customercare, going to the store, phoning the store manager, borrowing other peoples phones, but yet still not helped. I have also wrote on vodacoms complaints website, yet after hours telephonically, store manager refuses to either exchange the phone for a different make, or close my contract. Today again I must go to vodacom canalwalk, to test the samev ype of handset which was sent for an OBF(out of box failure), which also does not support Google. Im sick and tired of this whole situation.