NM
Nthaudi M
1 reviews | Active since Jul 2023
09 Jul 2023, 15:04
Complaint about a wrong bill.
Good day Nthaudi Mphaga is my name. I had two cell phone contracts with Vodacom, for which I was billed R455.00 a month. Last year around October I cancelled one of the contracts but to my surprise I'm still billed R455.00. I spoke with them umpteen times but they don't reduce the amount.
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Replies (3)NM
Nthaudi M's updateReviewer Update
09 Jul 2023, 15:13I can't wait for my current contract with Vodacom to come to an end, so I can run away from the grip of this ferocious hawk!!!
NM
Nthaudi M's update09 Jul 2023, 15:13
Reviewer Update
I can't wait for my current contract with Vodacom to come to an end, so I can run away from the grip of this ferocious hawk!!!
Vodacom's replyOfficial
09 Jul 2023, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2023, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jul 2023, 14:55Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2023, 14:55
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,