JP
Janice P
1 reviews | Active since Jan 2020
23 Mar 2021, 16:15
Complaint
Good day
I just want to complaint about my husbands vodacom account.
We settled the account on the 31 December 2020. But still the amount we payed is still outstanding by vodacom. On numerous occasions we tried to cancel the contract. They then tell us we can not cancel because of amount outstanding. Now that is reflecting bad on my credit. I would like them to sort it out for me please.
Thank you Janice
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Vodacom's replyOfficial
24 Mar 2021, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team