KS
Katlego S
1 reviews | Active since Sept 2020
05 Oct 2020, 15:27
Complaint
Last year May I app**** for two contract cellphones and they delivered one, so they told me to return the phone and it was still sealed so I returned the phone and they told me to call for cancellation of contracts of which I did. But they still call me even today to tell me that I owe them they even handed the account over to MBT (their layers)
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Vodacom's replyOfficial
05 Oct 2020, 16:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 16:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team