cjvv
carel janse van vuren
1 reviews | Active since May 2022
09 May 2022, 11:48
Complaint
Struggling to communicate with them. Don't receive any correspondance from the. Don't receive any Invoices so that I can claim back the VAT. Call centre people not very helpful at all. Because not receiving invoices don't know what amount to pay. Just receiving SMS to notify me what to pay but no details.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 May 2022, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2022, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
cjvv
carel janse van vuren's updateReviewer Update
10 May 2022, 18:16No response sofar after more than 24 hours from Vodacom my Cellphone service being terminated and paid an already.I am totally in the dark.
cjvv
carel janse van vuren's update10 May 2022, 18:16
Reviewer Update
No response sofar after more than 24 hours from Vodacom my Cellphone service being terminated and paid an already.I am totally in the dark.