Complaint

I paid 250 to my vodapay and it is not reflecting, I spoke to the agent who told me I need to wait for 2 days for the funds to reflect. I told her I need to buy data immediately and i cannot wait as I have an assignment to submit today. Vodacom cannot assist me with anything. If logging a service request is going to take 7 days how's that helping me as a client. No even an option to send proof of payment for them to check. So I should not submit my assignment