Complaint

On Monday, 02 December 2019, I ported my number from Telkom to Vodacom and I was told the SIM card I had bought was gonna be active as soon as the Telkom one looses network (after 48 hours).

Today is the 4th, and the Telkom sim is still active, however, the Vodacom sim is also active, both working simultaneously. I can’t get through to Vodacom as it is giving me self service menu which doesn’t cater for the problem I’m currently experiencing. My calls are going though the Telkom sim, but SMS’s are going in on the Vodacom sim. Telkom says they don’t have my number listed so they can’t help me, and Vodacom is also not doing any justice. Now I’m stuck in between the two, and don’t know where to go from here.