MT
Marole T
1 reviews | Active since Nov 2017
14 Aug 2020, 10:38
Complaint
I cancelled contract sometimes last year with Vodacom. Debit order was cancelled from my account to my surprise when I check my credit record I am six months in arrears. Can vodacom explain that to me with due respect.
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Vodacom's replyOfficial
14 Aug 2020, 11:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team