AS
Allister S

1 reviews | Active since Mar 2015

20 Apr 2026, 17:17

Complaint 6 for the same issue!!!!

I have still not been assisted, going on over 2 weeks of no connectivity and compliant number 5 in the bag for the extremely poor service from Vodacom. I am getting credibility like you won't believe because if this ongoing nonsense your company has caused me.

I guess we will be back with complaint number 6 and continue as such till I am sorted out, you have affected my livelihood and couldn't be moved to make the decision for business, you rather have these complaints pile up then render decent service and that should go to show that you have no integrity and respect for long standing clients and only seek to do in the next person...

AGAIN I AM WAITING FOR THIS TO BE ATTENDED TO!!!!

YOU GUYS ARE THE WORST CUSTOMER BUSINESS OUT THERE!!!

0
Replies (2)
Vodacom
Vodacom's reply21 Apr 2026, 07:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  

Best regards,

AS
Allister S's update21 Apr 2026, 21:49
Reviewer Update
Same bull**** another day, I could put money on the fact that this so called agent will even contact me. So I wait in anticipation to write yet another complaint to the tune of what has never been dealt with.

Someone is clearly thinking their job is done because I gave received several SMS communications regarding tickets with reference numbers being closed yet I sit still without connectivity. THIS KIND OF CUSTOMER SERVICE IS RUN BY *********** STAFF AND HAVE LANDED YOU FAR TOO MANY NEGRATIVE REVIEWS THAT I AM APPAULED BY HOW I AM HANDLED AS A LOYAL CUSTOMER.

YOU WILL GET THE GHOST OF CONNECTIVITY PAST TO CONTACT ME HAHAHAHA.......